AVAYA DOCUMENTATION CENTER
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Using IP Office System Status
Status (SIP Trunk)
Path:
System Status displays the configured and free SIP Channel license count in the top of the SIP trunk screen. In addition, where the SIP Trunk requires registration, the status of the primary and secondary registration appear in the summary section of the Trunk Status Screen for the SIP trunk.
Information Displayed
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Information
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Description
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Peer Domain Name
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The name of the service from the line form.
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Gateway Address
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Gateway IP address from the VoIP form.
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Line Number
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Defined in the system configuration.
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Number of Administered Channels
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Number of channels from the VoIP line tab.
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Total Channels in Use
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Total of all the channels that have associated call references.
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Administered Compression
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The compression mode from the VoIP form.
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Silence Suppression
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Either On or Off.
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Channels Table
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See the Channels Table table.
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Channels Table
This table displays the following details:
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Element
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Description
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Channel Number
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Click on the row to view details of the call.
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URI Group
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The URI Group via which the system routed the call in or out of the trunk. If there is no Call Ref, the URI Group is blank.
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Call Ref
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Call reference, assigned by the system and associated with the line in use. When a trace is in progress, any calls on the trunk will show (i) next to the Call Ref. If you select Call Details while a trace is in progress, the screen remains unchanged and a pop-up window appears which contains details about the selected call. The pop-up shows the state of the call at the time of selection and does not update. See Trace.
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Current State
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The current state of the call associated with the button. See Call States (Trunk).
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Time in State
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Reset to zero each time there is a state change.
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IP Address from Connection
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DirectMedia (H.323 only), RTP Relay or VCMs.
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CODEC
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Available via H.323 message and may change throughout the call.
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Connection Type
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Either RTP Relay or VCMs.
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Caller ID or Dialed Digits
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The information displayed depends on the call direction.
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Other Party on Call
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See the Other Party on Call table.
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Direction of Call
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Displays the call as either Incoming or Outgoing.
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Quality of Service (QoS)
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Normal data packets can prevent or delay voice data from getting across the link, causing unacceptable speech quality. System Status provides the following information. The system calculates the statistics as defined in RFC 1889.
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Other Party on Call
Contains one of the following:
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Where Call was Originated/Answered
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Displayed Value
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User
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User name and number
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VoiceMail Call flow
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Start Point name
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VoiceMail Box
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Voicemail - user name or hunt group name of the mailbox
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Data Service
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RAS - service name
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Conference
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Conference name
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Trunk
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Line ID/URI Group/Channel number
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Park Slot
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Park Slot - when the other end has parked the call
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Announcement
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Announcement - the hunt group associated with the announcement number
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Hunt Group
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Hunt Group - name and number when a call is in a hunt group queue (not alerting)
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Buttons
The following buttons can appear on this screen:
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Button
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Description
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Call Details
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Displays call details for the selected call, trunk or trunk channel.
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Resume
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Resumes updating screen in real time. When pressed, the button label and function changes to Pause.
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Pause
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Stops the screen from updating. The button label and function changes to Resume when the screen is paused.
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Print...
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Prints all information available in the current screen (including any information currently scrolled off).
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Trace
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Starts a trace of the rows selected. System Status displays a trace for each call associated with the selected trunk or extension. See Trace.
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Trace All
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Starts a trace for the whole trunk group or extension. System Status displays a trace for all calls associated with the trunk or extension. See Trace.
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Save As...
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Saves the information shown on the screen to a text file (TXT or CSV). You can only save trace screens as CSV text files.
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Ping
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Perform a Ping action from the selected interface (system, line or extension) and display the results. See Ping.
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Graceful Shutdown
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Cause the selected SIP trunk to block any additional calls and go into Out of Service (OOS) state when all current calls on the trunk have ended.
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Cancel Shutdown
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Cancel the graceful shutdown of the selected SIP trunk if not completed. If the trunk has completed the graceful shutdown, select Force Into Service.
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Force Into Service
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Take the selected SIP trunk out of 'Out of Service' (OOS) status.
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Force Out of Service
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Force the selected SIP trunk into 'Out of Service' (OOS) status. This immediately disconnects any current calls on the trunk.
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