Restarting orca-dbmgr pod

Last Updated : Nov 22, 2022 |

About this task

Use this procedure to restart the orca-dbmgr pod.

Before you begin

Single-node to multinode cluster migration must be completed.

Upscaling of Avaya Analytics™ database must be completed.

Procedure

  1. Log in to the Cluster Control Manager (CCM) console as the customer user.
  2. Switch to being the root user by entering the command su.
  3. To restart the orca-dbmgr, use the post install script and do the following steps:
    1. Run the command: ccm release orca analytics
    2. Select the option Troubleshooting by entering the corresponding number.
    3. Select the option General by entering the corresponding number.
    4. Choose the option Restart Database Manager by entering the corresponding number.
    Note:

    It can take a long time for the orca-dbmgr job to complete, depending on the database size. Historical reports may not work if the orca-dbmgr job is not completed.