Editing service profiles to add snap-ins

Last Updated : Dec 06, 2022 |

About this task

Use this procedure to edit service profiles in System Manager. You can add EngagementDesigner and AvayaMobileCommunications snap-ins to the service profiles.

Procedure

  1. On the System Manager web console, click Elements > Avaya Breeze® > Configuration > Service Profiles.
  2. On the Service Profile Configuration page, select a service profile and click Edit.
  3. In the Available Service to Add to this Service Profile area, click the plus sign (+) on AvayaMobileCommunications and EngagementDesigner services to add them to the service profile.

    AvayaMobileCommunications and EngagementDesigner services are added to service profiles to support Web Voice, Web Video, and Engagement Designer initiated calls.

  4. Click Commit.
  5. Repeat Step 2 to Step 4 for all service profiles.