With the Centralized Call Log feature, you can migrate the call logs from your phone to the RingCentral server. The server then can propagate this data on to other devices and soft clients you use.

Your system administrator needs to enable the Centralized Call Log feature for you. You can use Avaya Cloud Office Service Web to access user configuration settings. For more information about Avaya Cloud Office Service Web, see Service Description at https://download.avaya.com/css/public/documents/2556540.

The server supports up to 250 entries for centralized call logs. If the server encounters a performance issue, your system administrator can reduce the number of supported entries to 100.

When this feature is enabled, each time you press Recents the phone sends updates about your calls to the server, and you can access your Recents from the Service Web client.