With the Forward all company calls (FACC) feature, you can forward all incoming calls directed to the primary company to a phone number, a recorded message, or a voicemail. For example, a receptionist can enable FACC on the company main phone number to forward all incoming calls to a predefined greeting during a holiday or an emergency. Your server administrator configures FACC and defines its destination, and optionally configures an FACC button on your phone screen. Contact your server administrator for details about the FACC button and destination.