Enhancement to the patchSM command with the --snapshot option

With Release 10.2, the patchSM command is enhanced to take the snapshot while installing the Session Manager or Branch Session Manager patch in a virtualized environment.

Support of the vmsnapshot command

With Release 10.2, use the vmsnapshot command to create, remove, revert, and list the snapshot of Session Manager and Branch Session Manager deployed in a virtualized environment.

Edge friendly branch survivability

With Release 10.2, you can use the edge topology configuration for cloud deployment. Avaya Aura® 10.1 supported Edge friendly gateways to seamlessly establish connections between the on-premise G4xx media gateways and core Communication Manager hosted on the cloud. This safeguards your investments when transitioning to a cloud-based infrastructure.

With Avaya Aura® 10.2, the migration to cloud is made more easier by allowing the survivable components, SRS and Branch Session Manager, in the G4xx media gateways to connect to the core Communication Manager and Session Manager on cloud. The connection between the media gateways and cloud can be over the Internet or through SD-WAN. Thus, providing you a comprehensive Total Cost of Ownership (TCO) advantages.

With Release 10.2:

• To deploy the edge Branch Session Manager set up in a virtualized environment, a new Edge Topology BSM option is added in the Branch Session Manager Settings section.

• To configure the edge Branch Session Manager server, a new edgeSetup command is added.

• To enable edge topology for core Session Manager and edge Branch Session Manager on the Elements > Session Manager > Global Settings page, the Enable Edge Topology check box is added.

• To create core Session Manager and edge Branch Session Manager SIP entities on the Elements > Routing > SIP Entities page, the Network Topology, SBC Public IP Address or FQDN, and SBC Private IP Address or FQDN fields are added.

• To display the core Session Manager and edge Branch Session Manager SIP entities configuration on the Session Manager Dashboard page, a new Topology column is added.

• To add an edge Branch Session Manager instance on the Elements > Session Manager > Session Manager Administration > Branch Session Manager Instances page, when you select the edge Branch Session Manager SIP entity, Session Manager:

  • Renames the Management Access Point FQDN/IP field to Management Access Point FQDN.

  • Displays the Network Topology and Remote Access Configuration fields.

Enhancement to the Remote Access Configuration page

With Release 10.2, on the Remote Access Configuration page:

• A new SIP Proxy Public FQDN (Reference A) column is added in SIP Proxy Mapping Table.

• If Enable Edge Topology is enabled on the Global Settings page, the system displays the Translate Address column in SIP Proxy Private IP Addresses.

  If you select the Translate Address check box, edge Branch Session Manager performs the address translation for the specified table entry, not Session Border Controller.

Support of Stir/Shaken message normalization and adaptation module

STIR/Shaken is a suite of protocols intended to reduce caller ID spoofing on public telephone networks.

Avaya Aura® 10.2 supports STIR/Shaken and can display the attestation or verification level that is set by the service provider on the agent phone. This feature can work only over SIP trunks. You can enable or disable this feature at a system level according to your preference.

With Release 10.2, you can configure the following:

• The Stir/Shaken Ingress Normalization option to set the message normalization for the inbound messages on the Elements > Session Manager > Global Settings page.

• In the Module Name field, you can select the StirShakenAdapter adaptation module on the Elements > Routing > Adaptations > Adaptations page.

Support for Trellix AV (formerly known as McAfee) in Virtualized Deployments

Avaya Aura® Release 10.2 supports the deployment of Trellix AV software in a virtualized (OVA-based) environment. This new feature effectively detects, prevents, and eliminates malware threats, resulting in enhancing the security of your Avaya Aura® environment. The IT industry widely recognizes Trellix AV as a trusted cybersecurity solution. With the integration capabilities in Avaya Aura® Release 10.2, you can seamlessly integrate Avaya Aura® applications as managed devices as part of your existing Trellix deployment. For more information on support of Trellix for AV on Avaya Aura®, see Application Note for Support of Trellix AV on Avaya Aura® on the Avaya Support website at https://support.avaya.com.

Support for VMware 8.0

With Release 10.2, Avaya Aura® applications support the VMware® vSphere ESXi 8.0 and VMware® vCenter Server 8.0 in a VMware virtualized environment.