10

March 2026

Added the section:

Changes to platform support

9

February 2026

Updated the following sections:

• Supported servers

• Supported servers for Avaya Aura applications

• Software requirements

• Supported ASP R6.0.x (KVM on RHEL 8.10) version

• Cloning a Virtual Machine on ASP R6.0.x (KVM on RHEL 8.10)

• Calculating space for the clone

• Validating a Virtual Machine Backup (clone)

8

October 2025

Updated the following sections:

• Upgrade sequence for Avaya components

• Optional Upgrade Sequence for Avaya components

7

August 2025

Updated the following sections:

• Upgrade sequence for Avaya components

• Optional Upgrade Sequence for Avaya components

6

April 2025

Updated the following section for Release 10.2.1.1:

Supported ESXi version

5

December 2024

Added the following sections for Release 10.2.1:

• Optional Upgrade Sequence

• Verify the software version of the Survivable Remote Servers

• Optional Upgrade Sequence for Avaya components

• Upgrading RHEL 8.4 to RHEL 8.10 on OVA-based Virtual Machines

• AE Services resource requirements and the supported footprints on ASP R6.0.x (KVM on RHEL 8.10)

• Migrating Application Enablement Services from VMware to ASP R6.0.x (KVM on RHEL 8.10)

• Obtaining existing VMware details

• Obtaining encryption status

• Obtaining existing network details

• Checking FIPS status

• Enabling secure boot

• Backing up Application Enablement Services

• Shutting down WebLM virtual machine on VMware

• Restoring Application Enablement Services using the web console

• Restoring Application Enablement Services using the command line interface

• Checking the connection between Communication Manager and Application Enablement Services

• Verifying that services are online

• Making test calls using TSAPI and JTAPI

• Testing DMCC configuration

• Sending test messages

• Virtual Machine Backups (clone) as an alternative to snapshots

• Cloning a Virtual Machine on ASP R6.0.x (KVM on RHEL 8.10)

• Validating a Virtual Machine Backup (clone)

• Rolling back using the Virtual Machine Backup (clone)

Updated the following sections for Release 10.2.1:

• Purpose

• Prerequisites

• Supported servers

• Supported servers for Avaya Aura applications

• Adding a software-only platform.

• Upgrade checklist for Software-Only environment

• Prerequisites for an upgrade or update to AE Services

• Installing the Red Hat Enterprise Linux software for AE Services

• Upgrading the Red Hat Enterprise Linux software

4

April 2024

Updated the AE Services resource requirements and the supported footprints on VMware section.

3

March 2024

Added the Avaya Aura Security Service Packs overview section.

2

February 2024

Updated the Upgrade sequence for Avaya components section.

1

December 2023

Release 10.2.x.