Backing up the AE Services server data

Last Updated : Jun 10, 2026 |

Procedure

  1. Log in to the AE Services Management Console with the appropriate user account and password.
  2. From the AE Services Console main menu, select Maintenance > Server Data > Backup.
  3. If you do not want to encrypt the backup file, click Continue.
  4. If you want to encrypt the backup file, perform the following steps:
    1. Click the Encrypt Backup File check box, and then click Continue.
    2. In the Password box, type the password you want to use for the encrypted backup file.

      The password must consist of 15 to 256 characters. This password cannot contain the following characters: ` (single quotation), “ (double quotation), ’ (apostrophe), \ (back slash), and % (percent).

    3. Click Continue.
  5. Click the Here link to download the file.

    The File Download dialog box appears. You can specify the location where you want to save the backup file. For example, save the file to your local computer or another computer used for storing backups.

    The backup file is named ServerName_AESReleaseVersion_aesvcsdbDDMMYYYY.tar.gz.enc where DDMMYYYY is a date stamp, and enc indicates that the file is encrypted. If the file is not encrypted, enc will not appear in the file name.

    Example of:

    • Encrypted backup file: acme_r6 -2-0-11-0_aesvcsdb18062012.tar.gz.enc

    • Unencrypted backup file: acme_r6 -2-0-11-0_aesvcsdb18062012.tar.gz

  6. Click Save.
    Note:

    The tar file MD5 checksum is displayed on the web page. Use this checksum to verify the file was downloaded correctly.