Making test calls using TSAPI and JTAPI

Last Updated : Jun 10, 2026 |

About this task

Use this procedure to verify the end-to-end connectivity of Application Enablement Services.

Before you begin

You must be familiar with the following applications:
  • TSAPI Exerciser: Telephony Services API is a C- language based API for third-party call and device control, and based on CSTA standards. TSAPI Exerciser is an application that enables you to send CSTA requests across a TSAPI CTI link and view the exchange of messages between the TSAPI Exerciser and the AE Services Server.

  • JTAPI Exerciser: Java Telephony Application Programming Interface is a Java-based API that enables telephony applications to interact with telephony services. JTAPI provides a standardized way to access telephony features across different platforms.

Procedure

  1. Place a call using TSAPI.
    1. Navigate to Start > All Programs > Avaya AE Services > SDKs > TSAPI.
    2. Select TSAPI Exerciser.

      Windows opens the TSAPI Exerciser. For more information about using the TSAPI Exerciser, see TSAPI Exerciser Help, which is included with the TSAPI Exerciser.

    3. Place a call using the steps in TSAPI Exerciser Help and TSAPI Exerciser Scripting Instructions.
    For more information, see the following:
    • Avaya Aura® Application Enablement Services TSAPI for Avaya Communication Manager Programmer’s Reference

    • Application Enablement Services TSAPI Programmer’s Reference

  2. Place a call using JTAPI.
    For more information, see the following:
    • Avaya Aura® Application Enablement Services JTAPI Programmers Guide

    • Avaya Aura® Application Enablement Services JTAPI Programmer’s Reference