You cannot log in to the AE Services Management web console with root credentials.
Procedure
On the web browser, type https://<Fully Qualified Domain Name/IP address>, the AE Services URL.
For example: https://aserver.example.com
If you are accessing the AE Services server for the first time, the browser displays a security alert for an SSL certificate.
If the SSL certificate is not presented, verify that the address bar on your browser displays https and the fully qualified domain name or IP address of the AE Services server.
On the Security alert window, click Yes to accept the certificate.
On the Application Enablement Services welcome page, click Continue To Login.
On the Application Enablement Services Management web console login page, in Username , type the login ID.
Click Continue.
In Password, type the password.
When logged in as a service technician, and if the Enhanced Access Security Gateway (EASG) is present, your login ID is challenged by EASG. You must enter a proper response in the Response field to log in successfully.
For customer user login credentials, these options are not presented.
Click Login.
The browser displays the Application Enablement Services Management web console. The main menu is in the left pane and the welcome page is in the right pane.
Note:
If you are logging in for the first time, AE Services displays the End User License Agreement page.
