Upgrade checklist for Software-Only environment

Last Updated : Jun 10, 2026 |

Use the following checklist to monitor your progress as you perform an upgrade.

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Description

Notes

1

Gather the prerequisites.

See Prerequisites for an upgrade or update to AE Services.

2

Record the local IP settings

See Recording the local IP settings.

3

Back up the AE Services server hard drive.
Important:

Important: Avaya recommends that you backup the entire contents of the AE Services server drive.

4

Back up the AE Services server data.

See Backing up the AE Services server data.

5

Install Linux® Operating System RHEL 8.4 or RHEL 8.10 (64 Bit) with all security updates applied.

See Installing the Red Hat Enterprise Linux software for AE Services.

6

Install the AE Services 10.2.x Software-only offer.

See Upgrading to AE Services Release 10.2.x.

7

Validate the configuration settings.

See Validating the configuration settings.

8

Uninstall the license file, if you are upgrading from a one major release to another release.

See Uninstalling the AE Services license.

9

Install the new license.

See Installing the AE Services license.
Note:

In Software-Only environment, AE Services does not support upgrade from Release 8.1.x to Release 10.1 and later using Solution Deployment Manager.