7

August 2025

For Release 4.3, added the following sections:

• Provisioning the analog and digital phones

• Verint template add options

• Adding a new Verint template

• Copying an existing Verint template

• Verint key and value pair descriptions

• Editing a Verint template

• Deleting a Verint template

• Exporting the Verint template

• Exporting data from Verint templates

• Importing the Verint template

• Importing data to Verint template

6

March 2025

For Release 4.2, added the following sections:

• Role-based access for users and location and org unit pair

• Group Scope overview

• Adding group scope for a user

• Editing group scope for a user

• Exporting group scope list

• Importing the group scope list

• Exporting data from the group scope list

• Importing data to the group scope list

• Deleting a group scope

• Analog Digital Phone Ports overview

• Exporting analog and digital phone ports

• Analog Digital Phone Ports field descriptions

• Searching analog and digital phone ports

• Group Media Gateway Map overview

• Adding a media gateway group map

• Editing a media gateway group map

• Initializing a media gateway group map

• Exporting a media gateway group map

• Importing media gateway group map list

• Searching a media gateway group map

For Release 4.2, updated the following sections:

• Adding authorization for a user

• Exporting data from the existing user authorization list

• Importing data to the user authorization list

• Adding a new System Manager template

• Adding a new System Manager Communication Manager template

5

January 2025

For Release 4.1.0.2, updated the following sections:

• System Manager key and value pair descriptions

• Voicemail key and value pair descriptions

4

June 2024

For Release 4.1, updated the following sections:

• Extensions

• 911inform template

  • Exporting 911inform template

For Release 4.1, added the following sections:

• Exporting locations

• Exporting org units

• System Manager key and value description pairs

• Getting data from server for the System Manager template

• Getting data from server for the Communication Manager template

• Getting data from server for the Call Management System template

• Getting data from server for the voicemail template

3

March 2024

For Release 4.0, updated the following sections:

• Locations overview

• Org unit overview

• Adding an Admin Portal application role

• Adding an extension range

• Editing an extension range

• Importing an extension range

• Group template map overview

• Edit group template map field descriptions

• Importing group template map list

For Release 4.0, added the following sections:

• Add location field descriptions

• Voicemail key and value pair descriptions

2

December 2023

For Release 3.9, updated the following sections:

• Org unit overview

• Adding an application role

• Initializing an extension range

• Extensions

• Edit group template map field descriptions

• Workflow log overview

• Transaction log overview

• System log overview

• Opening a support ticket

For Release 3.9, added the following sections:

• Adding a location

• Importing locations

• Adding an org unit

• Importing org units

• Report user group

  • Adding a report user group

  • Importing report user groups

• 911 inform template

  • Exporting 911 inform template

1

August 2023

Release 3.8 document.