In order to receive support from Avaya Services, Avaya Customers and Avaya Channel Partners must have their end user product information in the HealthCheck tool.

End user product install base is a prerequisite for services support of Avaya Solutions Platform. Registration establishes accurate inventory, test SAL connectivity, alarm configuration (if necessary), and ensures proper on-boarding of customers into all levels of Avaya support.

General information on registration can be found at https://support.avaya.com/registration.