Using the switchhook button

Last Updated : Apr 26, 2013 |
Prolog information
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  1. Press the switchhook once.
    STEP RESULT:
    You hear a dial tone.
  2. Dial the FAC for Hold.
    STEP RESULT:
    This places the call on Hard Hold which prevents you from transferring the call. To return to the call, dial the FAC for Hold.
  3. Do one of the following:
    • Return to the call by dialing the FAC for Hold.
      The call is re-established.
    • Dial a third party by dialing the number and flashing the switchhook once (you will hear a stutter dial tone). Dial the FAC for Hold (the second call is now on Hold and the first call is re-established). If you want to toggle between the first and second calls, press the switchhook and dial the FAC for Hold once each time you want to change calls.
    • Hang up.
      Your phone will ring to notify you that you have a call on Hold. When you lift the receiver you will hear a dial tone and can perform any of the activities listed in Step 3.