Absence text

Last Updated : Oct 30, 2014 |

Users can set absence text on their phone to inform other internal users of their current status and likely availability.

Absence text is also available for users of standard analog phones, but it can only be displayed on selected display phones, Phone Manager and SoftConsole. Most supported feature phones give the option of adding text.

When a user has an absence text message set, call processing is not affected to the user and they still have the choice of using features like do not disturb and forwarding. Telephones that support the interactive setting of absence text also display it on the users own phone for the benefit of people who come to their desk. There are 10 predefined strings and 1 custom string for absence text:

  1. On vacation until

  2. Will be back

  3. At lunch until

  4. Meeting until

  5. Please call

  6. Don't disturb until

  7. With visitors until

  8. With customer until

  9. Back soon

  10. Back tomorrow

  11. Custom

All message text include the option to add a time, for example, message 4 plus 10:00 displays Meeting until 10:00. Text strings are localized to the system language.

This feature is available across both multisite and small community networks.