Call coverage buttons allow unanswered calls to alert at other user extensions and be answered there before being forwarded or going to voicemail.
Call coverage buttons allow users to answer a colleague's unanswered call before it goes to voicemail. When a user has an unanswered call ringing, after a configurable delay, the call will also start alerting on any call coverage buttons associated with the user on other extensions. Another user can answer the call by pressing the call coverage button. If the call goes unanswered, the call is forwarded or goes to voicemail.
You can adjust the time a call rings before alerting on associated call coverage buttons.
