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Avaya IP Office™ Platform Feature Description

Table of Contents

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  • Notices
  • Introduction
    • Avaya IP Office™ Platform overview
      • IP Office editions
    • What's New
      • New in IP Office Release 12.3
      • New in IP Office Release 12.2 SP1
      • New in IP Office Release 12.2
      • New in IP Office Release 12.1 SP1
      • New in IP Office Release 12.1
      • New in IP Office Release 12.0
  • Features
    • Basic Call Handling
      • Automatic Callback
      • Distinctive ringing
      • Call screening
      • Forwarding
        • Coverage to Operator
        • Follow Me
        • Forward Hunt Group
        • Forward On Busy
        • Forward On No Answer
        • Forward Unconditional
        • Unconditional Forward To Voicemail
      • Hold
        • Toggle Calls
        • Hold Call Waiting
        • Park
      • Personalized ringing
      • Tones
      • Transfer
      • Ring tone on transfer
    • Advanced Call Handling
      • Absence text
      • Call recording
      • Call tagging
      • Call waiting
      • Coaching intrusion
      • Conferencing
      • Conference Join
      • Dial On Pickup
      • Delayed Dial On Pickup
      • Do Not Disturb
      • Emergency 911 call
      • Hunt Group Enable/Disable
      • Inclusion
      • Off Hook Station
      • Pickup
      • User Privacy
      • Reclaim Call
      • Relay On/Off/Pulse
      • Restrict Network Interconnect
    • Call administration features
      • Coverage to Operator
      • Dial Emergency
      • Dial plan
      • Direct Inward Dialing
      • Maximum call length
      • Paging
      • Transferable dial out privilege
    • Contact center features
      • Account codes
      • Acquire Call
      • Hold music
      • Agent login
      • Monitor calls
    • Outbound calling
      • Authorization codes
      • Call barring
      • Idle line preference
      • Override call barring
      • Private Call
    • Inbound calling
      • Incoming call routing
      • Time profiles
    • Hunt groups
      • Announcements
      • Assign Call On Agent Answer
      • Night Service and Out of Service modes
      • Overflow groups
      • Queuing
      • Queue threshold alert
      • Voicemail operation
    • IP Telephony features
      • Auto-create extensions
      • Avaya cloud authorization
      • Direct media path
      • Early media and PRACK support
      • Fast start
      • Fax transport
      • Inbound call directory name display
      • Out of band DTMF
      • PAI and privacy headers
      • Silence suppression
      • SIP features
      • Voice compression
    • Branch telephony
      • Telephony services
      • Survivability for centralized users
      • Messaging
    • Messaging features
      • Messaging feature comparison
    • Mobility features
      • Hot Desking
      • Remote access features
      • Remote hot desking
      • Remote Worker
      • Telecommuter mode
      • Twinning
      • Fallback Twinning
      • Simplified Mobile Access
      • VPN Phone
    • Network features
      • Alternate Route Selection
      • Auto Connect
      • Callback
      • Firewall
      • Internet Access
      • Network Numbering Schemes
      • Service Quotas
      • Time Profiles
      • Multisite networking
      • Networking services
        • Dial-Up Circuit Support
        • DHCP Server
        • Domain Name Service (DNS) Proxy
        • LAN/WAN Services
        • LAN to LAN Routing
        • Integral 10/100 Mbit Layer 3 Ethernet Switch
        • Leased Line Support
        • Remote Access Server
        • SSL/VPN Remote Access
    • Phone features
      • Alerting/ring tone for covered calls
      • Call history
      • Caller ID
      • Centralized Personal Directory
      • Language
      • On Hook Dialing
      • Self-Administration
      • Visual voice
    • Appearance buttons
      • Line appearance buttons
      • Call appearance buttons
      • Bridged appearance buttons
      • Call coverage buttons
      • Multiple Access Directory Number buttons
    • Buttons, keys and lamps
      • Programmable buttons
      • Busy lamp field indicators
      • External call lamps
      • Message waiting lamps
  • Applications
    • User applications
      • IP Office User Portal
      • Avaya Workplace Client
      • Avaya one-X Portal for IP Office
      • SoftConsole
    • Administration applications
      • IP Office Manager
      • Server Edition Manager
      • Web Manager
      • System Status Application (SSA)
      • SysMonitor
      • Customer Operations Manager
      • SNMP Management Console
    • Branch Systems
      • Centralized management
      • Centralized licensing
      • Voice mail systems
      • Avaya Aura Session Manager
      • Avaya Aura Communication Manager
    • Avaya Contact Center Select overview
  • Miscellaneous
    • Standards
      • Regulatory standards
      • Networking protocol standards
  • Further Help
    • Additional Help and Documentation
      • Additional Manuals and User Guides
      • Getting Help
      • Finding an Avaya Business Partner
      • Additional IP Office resources
      • Training
  • Glossary
    • Automatic Route Selection
    • Busy Hour Call Completions
    • Communication Manager
    • Computer Supported Telecommunications Application (CSTA)
    • Digital Communications Protocol
    • Directory Enabled Management
    • Distributed Communications System
    • Domain Name System (DNS)
    • Dynamic Data Exchange (DDE)
    • Dynamic Host Configuration Protocol (DHCP)
    • Ethernet Routing Switch (ERS)
    • Expansion Interface
    • Expansion port network
    • Extension to Cellular access number
    • Federal Communications Commission (FCC)
    • Global Technical Services
    • Internet Protocol
    • Local Survivable Processor
    • Media gateway
    • Network Address Port Translation
    • Network Routing Policy
    • OFCOM
    • Product Information Presentation System
    • Product Licensing and Delivery System (PLDS)
    • Public Switched Telephone Network (PSTN)
    • Remote Feature Activation
    • System Status Application
    • System Manager
    • Telecommuter
    • Telephony Application Program Interface (TAPI)
    • Telephony Service Provider Interface (TSPI)
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Avaya IP Office™ Platform Feature Description
Branch telephony

Branch telephony

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Last Updated : Jun 25, 2021 |
Avaya IP Office
Feature Description
Administrator
12.3
Intermediate

Related information
Telephony services
Survivability for centralized users
Messaging
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