VPN Phone

Last Updated : Mar 24, 2020 |

VPN Phone is a full-featured IP telephony solution that provides secure communication over public ISP networks to IP Office at the company headquarters. VPN phones provide full telephony features available at the user's desktop to a remote location like a home-office. There is no restriction on VPN phone usage.

VPN Phone is a software-only feature on the standard 5610/5620/5621 or 4610/21 IP phones. In combination with one of these phones and the most popular VPN gateway products, the software extends enterprise telephony to remote locations. VPN functionality is supported on 9600 IP phones and does not require additional software.

VPN Phone works in the following situations:
  • Virtual Office workers

  • Remote workers

  • Remote call center

  • Business continuity support

  • Very small locations that require a single phone only

  • Temporary installations such as conferences, off-site meetings, and trade shows

Note:

J100 phones with SIP do not support VPN phone.

VPN Phone has been tested with a number of VPN-gateways from major vendors like Cisco or Juniper as well as with smaller VPN-access devices from companies like Adtran, Kentrox, Netgear, and SonicWall. Refer to the support pages (support.avaya.com) for a list of available application notes on VPN-gateways tested with each line of phones.