IP Office keeps a record of calls made and received, including unanswered calls. Details are store for both users (maximum 30 entries) and hunt groups (maximum 10 entries). The method of operation varies according to the phone type but in all cases the call records can be used for return calls.
Call history can display data for all calls, missed calls, inbound calls and outbound calls. Entries in the call history can be used for return calls, sorted and added to the local directory or speed dials. Call log data is retained even after power down and a system reset. A centralized call log is supported in the SCN when using hotdesking maintaining consistency between desktop phones and user productivity applications. Call log entries can be added to the personal directory.
