About the SSL VPN service

Last Updated : Jul 21, 2015 |

The IP Office SSL-VPN remote access solution is a fast and easy way to set up a secure remote access at broadband speeds. The solution is designed to provide Avaya and Avaya partners with reliable remote access that enhances service delivery while reducing the cost associated with providing onsite services. The solution enables partners of any size, to create an infrastructure that automates management and maintenance of IP Office systems.

Services provided by SSL VPN

The SSL VPN service provides secure tunneling between the Avaya IP Office hardware installed at a customer site and a remote Avaya VPN Gateway (AVG). This secure tunnel allows support personnel to offer remote management services to customers, such as fault management, monitoring, and administration. It provides administrators with the ability to:

  • forward traffic over the SSL VPN service using split tunneling routes and static routes

  • remotely monitor IP Office over SSL VPN service connected to an AVG server using System Status Application (SSA) or SysMonitor

  • remotely manage IP Office systems using Avaya IP Office Manager or IP Office Manager for Server Edition

  • receive SNMP traps, syslog entries, and SMTP email alarms from IP Office over an SSL VPN service connected to an AVG server

  • enable and disable the tunnel using Manager or IP Office Manager for Server Edition

  • enable and disable the tunnel using short codes, auto-attendant, or set-based administration

  • run multiple instances of SSL VPN service concurrently

Related information
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