Configuring short codes

Last Updated : Nov 20, 2014 |

The IP Office system allows you to configure short codes. These short codes trigger a specific action when you dial the short code on a deskphone that is connected to the IP Office system. For information on programming phone buttons with short codes, see the IP Office Manager documentation.

You can configure short codes and use them to enable and disable the SSL VPN service. When you use the short codes to enable or disable the SSL VPN service, the service remains provisioned in the system; the short codes put the tunnel in-service or in a fallback state.

The IP Office system includes a set of pre-defined features that you can access through short codes. You can use the following pre-defined features to create short codes that enable and disable the SSL VPN service:

  • Clear HuntGroup Night Service: enables the SSL VPN service

  • Set HuntGroup Night Service: disables the SSL VPN service

These short codes are available for internal use and you must dial them from a phone that is connected to the IP Office system. If you want to use the short codes from an external phone, you can configure an auto-attendant. The auto attendant allows you to dial into the IP Office system from an external phone number and activate the short codes using a menu system.