Configuring an SSL VPN for Avaya partner support

Last Updated : Nov 20, 2014 |

Third party service providers can use their own Avaya VPN Gateway to perform remote customer support over IP Office SSL VPN technology.

For third party service provider support, the SSL VPN can be manually configured using the Manager application. You can configure a Standard mode system or a Server Edition system. Manual configuration is not supported for Basic Edition mode.

You can configure multiple instances of the SSL VPN service and run them concurrently.

Prerequisites

When you configure an SSL VPN service, the address of the VPN gateway can be an FQDN. You must configure the DNS server to resolve FQDN addresses. Configure the DNS settings in the IP Office Manager System form, under DNS.

Configuring an SSL VPN for Avaya partner support procedures

The list below shows the sequence of procedures you perform to configure as SSL VPN for partner support.