AVAYA DOCUMENTATION CENTER
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Deploying Avaya IP Office™ Platform SSL VPN Services
Operating modes
Operating modes
The SSL VPN service is supported on IP500v2 hardware. The IP500 control module is not supported.
The SSL VPN is supported with IP Office operating in the following modes. Branch mode is not supported.
IP Office Standard Edition (Essential, Advanced, and Preferred modes)
Server Edition
Server Edition Primary
Server Edition Secondary
Server Edition Expansion System
Server Edition Expansion System (V2), an IP500v2 expansion system
Server Edition Expansion System (L), a Linux expansion system
Basic Edition
Note:Basic Edition is only supported on deployments using Avaya IP Office Support Services (IPOSS). Basic Edition is not supported with an SSL VPN deployed for Avaya partner support services.
Supported features
The functionality available depends on the operating mode you are using. This section provides an overview of the SSL VPN functionality and lists the functions available in each mode.
Supported features |
Operating mode |
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Standard Edition |
Server Edition |
Server Edition Expansion System |
Basic Edition |
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Connectivity |
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Always-on SSL VPN connection to an AVG server |
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Split tunneling routes |
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Static routes |
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Multiple instances of SSL VPN service running concurrently |
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LAN device access (NAPT) |
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Fault management |
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Generate SNMP traps |
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Generate syslog entries |
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Generate email notifications for alarms |
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Generate test alarms |
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Monitoring and administration |
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Remote management using Manager or IP Office Manager for Server Edition |
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Remote monitoring using System Status Application |
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Remote monitoring using SysMonitor |
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Enable and disable the SSL VPN service through shortcodes |
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Enable and disable the SSL VPN service through set-based menus |
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Enable and disable the SSL VPN service through Manager or IP Office Manager for Server Edition |
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Enable and disable the SSL VPN service using auto-attendant |
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Enable and disable the SSL VPN service using programmable keys on Avaya deskphones |
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Remote upgrade of IP Office to new releases |
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Monitoring and administration tools
When the SSL VPN service is connected, you can manage and monitor the IP Office system remotely through the tunnel.
You can use the following tools to manage, upgrade, and configure the IP system remotely:
IP Office Manager: An administrative application that allows you to configure system settings for IP Office Essential Edition systems.
IP Office Manager for Server Edition: When you launch IP Office Manager, you can choose to open a configuration using IP Office Manager for Server Edition mode. This mode allows you to administer Server Edition servers and expansion systems.
IP Office Basic Edition – Web Manager: a browser-based tool that allows you to configure system settings for IP Office.
You can use the following tools to monitor the IP Office system remotely:
System Status Application (SSA): The System Status Application is a diagnostic tool that you can use to monitor the status of IP Office systems. SSA reports real-time and historical events as well as status and configuration data.
SysMonitor: The SysMonitor application displays operating information about the IP Office system. It can capture the information to log files for analysis.