Configuring email alarm notifications

Last Updated : Dec 21, 2012 |

Use the following procedure to receive email notifications about faults when they occur. You can set filters to determine the types of events that you are notified about. For example, you can receive notifications about faults related to the SSL VPN service, or you can receive notifications about faults related to the IP Office system.

Before you begin

You must configure an SMTP email server on the computer that you are using for fault management. You must also configure an email client on the computer where you want to receive the email notifications.

When you define a destination address for a fault event, the system uses an IP routing table to determine which interface to use when sending the fault event. The destination must be an IPv4 address for the notification to be correctly routed to the fault management server.

Procedure

  1. In the navigation list, click System and select the System Events tab.

    Manager displays a Configuration tab and an Alarms tab.

  2. On the Alarms tab, click Add.
  3. Select the Email option and enter the address where you want to receive email notifications in the Email field.
  4. In the Events list, choose the event filter:

    • Select Service to receive notifications about faults related to the SSL VPN service.

    • Select any events related to the operation of the IP Office system that you want to receive notifications about. For information about these options, see IP Office Manager.

  5. Click OK to close the dialog box.
  6. Click OK on the Alarms tab.
  7. Select the SMTP tab.
  8. In the IP Address field, enter the IP address of the SMTP server.
  9. In the Port field, enter the port number of the SMTP server.
  10. In the From Address field, enter the email address that the IP Office system will use to send email notifications.
  11. Select Server Requires Authentication.
  12. In the User name and Password fields, enter the credentials required to log in to the SMTP server.
  13. Click OK.
  14. Click the Save icon to save the configuration changes.
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Configuring alarm notifications