SSA alarm descriptions

Last Updated : Dec 21, 2012 |

The following system faults are related to the SSL VPN service and are reported in the System Status Application (SSA).

Name

Description

Last Date of Error

The date and time that the alarm occurred.

Occurrences

The number of times that the alarm has occurred since the control unit was last restarted or the alarm was last cleared.

Error Description

The alarms related to the SSL VPN service display the following error messages, followed by the name of the SSL VPN service:

  • SSL VPN out of service due to planned maintenance

  • SSL VPN out of service due to server not being reachable or network failure

  • SSL VPN out of service due to TLS session negotiation failure

  • SSL VPN out of service due to TLS session key re-negotiation failure

  • SSL VPN out of service due to lack of resources on IP Office

  • SSL VPN out of service due to an internal error in IP Office

  • SSL VPN out of service due to too many missed heartbeat messages

  • SSL VPN out of service due to failure to resolve server FQDN

  • SSL VPN out of service due to duplicate IP address detected on another IP Office interface

  • SSL VPN out of service due to authentication failure

  • SSL VPN out of service due to a SOCKS protocol error

  • SSL VPN out of service due to the server reporting an error
Related information
Monitoring alarms using SSA