You can use the System Status Application (SSA) to verify that the SSL VPN tunnel is in service. Launch the SSA and verify that the Tunnel configuration settings are listed.
You can also perform the steps below to use SysMonitor to verify the SSL VPN connection between the IP Office system and the AVG.
Procedure
Select Start > Programs > IP Office > Monitor.
The SysMonitor application connects to the IP Office server and displays a system log.
Select Filters > Trace options and click the VPN tab.
In the SSL VPN area, verify that Session and Session State are enabled. Click OK.
The SysMonitor log lists the activity for the SSL VPN service under the name that you configured for the service.
Locate the service name and check the following information:
Session state change
When you enable the SSL VPN service, the session state progresses through the following stages:
resolving the domain name
starting the session
connecting the IP address of IP Office to the VPN gateway IP address
If IP Office cannot resolve the domain name, the following error message displays: “DNS failed to resolve host name <x.x.x> and reached MAX retries. Restart session.”
