Documentation

Last Updated : May 14, 2025 |
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Overview
Avaya Oceana® Solution Description
Use this guide to know about the tested product characteristics and capabilities, including product overview and feature descriptions, interoperability, performance specifications, security, and licensing requirements.
  • Sales engineers
  • Business partners
  • Solution architects
  • Implementation engineers
Implementing
Deploying Avaya Oceana®
Use this guide to know how to deploy Avaya Oceana® Solution on the customer environment.
  • Sales engineers
  • Business partners
  • Solution architects
  • Implementation engineers
Avaya Oceana® and Avaya Analytics™ Disaster Recovery
Use this guide to know how to restore Avaya Oceana®, solution when there is a complete outage at the primary data center.
  • Sales engineers
  • Business partners
  • Solution architects
  • Implementation engineers
Migrating Avaya Oceana®
Use this guide to know how to migrate Avaya Oceana® solution from the existing version.
  • Sales engineers
  • Business partners
  • Solution architects
  • Implementation engineers
Deploying Avaya Analytics™
Deploy Avaya Analytics™.
  • Sales engineers
  • Business partners
  • Solution architects
  • Implementation engineers
Administering
Administering Avaya Oceana®
Administer Avaya Oceana®.
  • System administrators
  • Supervisors
Using
Using Avaya Workspaces for Avaya Oceana®
Use Avaya Workspaces for Avaya Oceana®.
  • Agents
  • Supervisors
Using Avaya Analytics™
Use the features and capabilities of Avaya Analytics™.
  • Supervisors
  • Administrators
  • Report designers
Avaya Analytics™ Data Dictionary
Use historical and real-time measures in custom reports.
  • Administrators
  • Report designer
Maintaining and Troubleshooting
Maintaining and Troubleshooting Avaya Oceana®
Perform maintenance and troubleshooting procedures for routine maintenance and troubleshooting of Avaya Oceana®.
  • Support personnel
  • Implementation engineers
  • Administrators
Maintaining and Troubleshooting Avaya Analytics™
Perform common maintenance functions of Avaya Analytics™ and use tools and utilities for troubleshooting of Avaya Analytics™.
  • Support personnel
  • Implementation engineers
  • Administrators
Avaya Oceana® Alarms
View details about Avaya Oceana® alarms.
  • Support personnel
  • Administrators