Avaya Oceana® uses Serviceability Agent to support SNMP alarming for each Avaya Oceana® service.
Note:
Avaya Analytics™ does not use Serviceability Agent.
Serviceability Agent is an enhanced version of the SAL agent for forwarding logs, harvesting logs, and alarming. Serviceability Agent sends SNMPv3 traps and notifies the configured NMS destinations. System Manager and the SAL gateway are the two mandatory destinations.
Using the Serviceability Agent user interface, you can:
Manage and configure SNMPv3 users remotely.
Manage and configure SNMP trap destinations remotely.
Create, edit, view, and delete user and target profiles.
