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AVAYA DOCUMENTATION CENTER
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Avaya Oceana® Solution Description
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Hardware and software specifications
Last Updated : Jun 23, 2025 |
Prolog information
Metadata
Keywords:
Avaya Oceana® is a suite of software applications comprising of a set of Avaya Breeze® platform Snap-Ins and additional installation software. Avaya Oceana® is deployed on virtualized platforms utilizing VMware ESXi. This deployment in turn is deployed on actual physical hosts. Each Avaya Breeze® platform server instance on the host virtual machine must be allocated the reserved memory and vCPU configuration.
Supported virtualized environments
The customer and the external integrator must supply all virtualization software and hardware to host the virtualized deployment. Avaya recommends that the Avaya Breeze® platform installation, which is part of a single cluster, must be hosted on different VMware ESXi hosts. This guarantees service availability and ensures high availability of the solution even if one of the VMware ESXi hosts is unavailable.
All solution applications that are part of the Avaya Oceana® suite require the following virtualized environments:
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VMware ESXi
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Avaya Oceana®
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Avaya Control Manager
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Avaya Analytics™
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|---|---|---|---|
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VMware ESXi 7.0
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Yes
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Yes
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Yes
|
|
VMware ESXi 8.0
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Yes
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Yes
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Yes
|
|
Citrix/Xenapp 7.6
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Yes
|
Yes
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Yes
|
Supported operating systems
All operating systems that Avaya Oceana® requires must be provided by the end customer where it is not explicitly provided by Avaya.
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Operating system
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Avaya Oceana®
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|---|---|
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Red Hat Enterprise Linux 8.8
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Avaya Breeze® platform
|
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Red Hat Enterprise Linux 8.x
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Avaya Analytics™
|
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Microsoft Windows 10 and Windows 11 (x32 and x64)
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Avaya Workspaces
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Apple Mac OS 10.11+
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Avaya Workspaces
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Microsoft Windows Server 2012, 2016, and 2019 (Standard and Enterprise) with SQL Server 2012, 2014, and 2016 (Standard and Enterprise).
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Avaya Control Manager
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Microsoft Windows Server 2019
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OCP database
External Data Mart (EDM) database
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Note:
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Red Hat Enterprise Linux for Avaya Breeze® platform is provided by Avaya.
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Red Hat Enterprise Linux for Common Services is provided by Avaya.
Supported browsers
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Component
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Microsoft Edge Chromium
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Google Chrome (Windows and Apple MAC)
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Mozilla
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Apple Safari
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|
|---|---|---|---|---|---|
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Firefox Standard
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Firefox Enterprise
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||||
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Avaya Workspaces for Avaya Oceana®
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122, 130, 133, 134 , 135
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108, 119, 129, 130, 133, 135
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110, 135, 136, 137
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128.7, 128.9
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12-15
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|
Co-Browsing Snap-in customer
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135
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134, 135
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136, 137
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128.7, 128.9
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12-15
|
|
Avaya Control Manager
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135
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135
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137
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Not supported
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12-15
|
|
Avaya Workspaces for Avaya Oceana® — Avaya WebRTC Connect Voice and Video agent
|
135
Video: Not supported
Voice: supported
|
134, 135
|
Not supported
|
Not supported
|
Not supported
|
|
Customer Avaya WebRTC Connect application
|
135
Video: Not supported
Voice: supported
|
134, 135
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91-102
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Not supported
|
Not supported
|
|
Avaya Analytics™ Release 4.x Real Time Reporting (using supervisor Avaya Workspaces for Avaya Oceana®)
|
122, 130, 133, 134 , 135
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134, 135
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110, 135, 136, 137
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128.7, 128.9
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Not supported
|
|
Avaya Analytics™ Release 4.x Historical Reporting
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122, 130, 133, 134 , 135
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134, 135
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110, 135, 136, 137
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128.7, 128.9
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12-15
|
|
Avaya Oceana® Multimedia Data Viewer & Avaya Oceana® Dashboard & Monitor
|
134, 135
|
108, 134, 135
|
137
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Not supported
|
Not supported
|
|
Avaya Oceana® Administration Tool and OCMT
|
134, 135
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134, 135 with Click Once Extension
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137 with Click Once Extension
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Not supported
|
Not supported
|
Supported endpoints
In addition to Avaya Workspaces for Windows, Avaya Oceana® supports the following endpoints:
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Avaya endpoint/softphone
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Supported versions
|
|---|---|
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9600 Series IP Deskphone 96x1 (SIP)
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9608, 9611, 9621, and 9641
|
|
9600 Series IP Deskphone 96x1 (H.323)
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9650, 9608, and 9611
|
|
16xx series IP deskphone
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1608 and 1611
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|
46xx series IP deskphone
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4620 and 4621
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J100 Series
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J169 and J179
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Avaya one-X® Agent (H.323)
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2.5.8 and later
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Avaya Agent for Desktop
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1.7.x, 2.0
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Supported mobile and desktop operating systems
Avaya WebRTC Connect supports the following mobile and desktop operating systems:
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Platforms
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Supported versions
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|---|---|
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iOS
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13.4.1
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|
Android
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10.0
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Windows
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Windows 10 Pro and Windows 10 Pro for Workstations 64-bit OS
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|
Mac OS
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11.2.3
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Supported WebRTC Agent Client Software Versions
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Platforms
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Supported versions
|
|---|---|
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Google Chrome
|
89
|