When all data center groups are created and are in the standby mode, you must determine the data center that must go in to production. At a time, only one data center can be in production. Therefore, only one data center group can remain active.
Procedure
Log in to the Avaya Experience Portal web console.
In the navigation pane, click Proactive Outreach > Manager.
Click Configurations > Data Center Configuration.
Click the data center group that you want to activate.
Set the Mode as Active.
Click Save.
Log out of Avaya Experience Portal web console and log in again.
Click Configurations > POM Zone Configuration.
In the CD Zone Configuration area, select the appropriate Campaign Director.
Click Save and Apply.
In the AM Zone Configuration area, select the appropriate Agent Manager.
Click Save and Apply.
Start POM services.
Verify the status of POM services.
On the standby data center, do the following to stop POM services:
Log in to the POM server command line interface as a root user.
On the command prompt, type the POM stop command.
Repeat Step a and Step b for all other POM servers.
