Disabling Geo-Redundancy

Last Updated : Feb 28, 2023 |

About this task

To disable Geo-Redundancy for a data center, you must first delete the Geo-Redundancy group of the data center.

Procedure

  1. Log in to the Avaya Experience Portal web console.
  2. In the navigation pane, click Proactive Outreach > Manager.
  3. Click Configurations > Data Center Configuration.
  4. Select the data center group that you want to delete.
  5. Click Delete.
  6. On the Data Center Configuration page, verify that the data center group is deleted.
  7. Log in to the POM server as a root user.
  8. In the command prompt, type the following commands and press Enter.

    1. cd $POM_HOME

    2. cd bin

    3. ./installDB.sh

  9. In the Please select Contact Center Configuration mode from following options field, select 1 CCElite and press Enter.
  10. In the Please enter the database configuration, type MSSQL and press Enter.
  11. In the Do you want to enable the POM Geo configuration? Please select(y/n), type n and press Enter.
  12. In the FQDN of MSSQL Domain Controller, type the availability group listener FQDN
  13. In the Database Port, type the port number of the database.
  14. In the Database Name, type the name of the database.
  15. In the User, type the name of the user.
  16. In the Password, type the password of the user.
  17. In the Does Database require secured connection (Y/N), type Y or N depending on your requirement.
  18. Choose the appropriate option to test the database connection.
  19. Optional If the test succeeds and the system indicates that the connection is secure, save the configuration.
  20. To exit the installDB.sh script, select the option 5 and press Enter.
  21. Follow Step 7 to Step 18 to configure the database for POM servers in the data centers that do not belong to the Geo-Redundancy group.