Configuring Experience Portal for setting up POM system installation

Last Updated : Jun 19, 2024 |

Before you begin

Ensure that Avaya Experience Portal is installed and in running state. To install Avaya Experience Portal, download and refer to the following documents:

  • Implementing Avaya Experience Portal on a single server - Describes the installation of Avaya Experience Portal on a single server environment at a customer site.

  • Implementing Avaya Experience Portal on multiple servers - Describes the installation of Avaya Experience Portal on a multiple server environment at a customer site.

Procedure

  1. On the primary EPM, you must edit the /var/lib/pgsql/data/pg_hba.conf file, and add the IP address of the POM server.

    Sample pg_hba.conf file:

    host all postgres xxx.xxx.xxx.xxx/xx md5

    where xxx.xxx.xxx.xxx is the POM server address and postgres is the database user name.

  2. Restart the Postgres service by typing the command /sbin/service postgresql restart. This service is useful only if you configure POM on a local Postgres database.
  3. Set the database password on Avaya Experience Portal. For more information, see Setting database password on Avaya Experience Portal.
  4. To install POM on more than one system, include all auxiliary POM server hostnames in the primary EPM /etc/hosts file. You must also have the primary EPM hostname in all POM servers /etc/hosts file.