Installing POM on the auxiliary EPM server using the interactive mode

Last Updated : Oct 29, 2025 |

Before you begin

POM must be installed on the primary EPM.

Procedure

  1. Log in to auxiliary Avaya Experience Portal as a root user for Red Hat Enterprise Linux (RHEL) or Avaya Enterprise Linux (AEL).
  2. To mount the POM iso image on the server, in the command line, Type mount —o loop <absolute path of iso image> /mnt.
  3. Type cd /mnt to change the directory to mnt.
  4. Type ./installPOM, and press Enter.
  5. On the Welcome screen, type one of the following:

    • 1 to continue.

    • 2 to go back to previous step.

    • 3 to redisplay menu options.

    • 4 to quit the installation.

    Note:
    At any point during the installation, if you press 4 to quit, the system displays a confirmation message: 
    Type 1 to quit or type 2 to cancel quitting the installation.
  6. On the End User License Agreement page, type 1 and press Enter.

    The screen refreshes with the 1 - I accept the terms of the license agreement as the selected option message.

  7. Press Enter and type one of the following:

    • 1 to continue.

    • 2 to go back to previous step.

    • 3 to redisplay menu options.

    • 4 to quit the installation.

  8. Type the installation path manually, or press Enter to select the default path. The default path is /opt/Avaya/avpom.
    Note:

    If you are installing POM on AEL, you must select the default path.

    If the installation path that you specify exists, the system displays the following message: 
    The directory already exists! Are you sure you want to install here and possibly overwrite existing files?

    1. Yes

    2. No

    Do you want to continue?

    • Type 1 to overwrite the existing files or type 2 to specify the installation path.

  9. Type one of the following:

    • 1 to continue.

    • 2 to go back to previous step.

    • 3 to redisplay menu options.

    • 4 to quit the installation.

    The installer detects whether the system is a primary or an auxiliary EPM.

  10. For an auxiliary EPM, install the following packages as required:

    • POM server

    • Avaya Orchestration Designer application

    By default, the system selects all packages and you can cancel the selection of Avaya Orchestration Designer package. POM server package is mandatory.

    1. Type 2 and press Enter to select or clear the Avaya Orchestration Designer application package.
      Note:

      To install Avaya Orchestration Designer locally instead of using an external application server, after you install POM, run the InstallAppServer.sh script file and copy *.war files from $POM_HOME/DDapps to $APPSERVER_HOME/webapps, and copy files from $POM_HOME/DDapps/lib/* to $APPSERVER_HOME/lib/ folder. To check the path of the InstallAppServer.sh, see the Avaya Experience Portal documentation.

    2. Type r to redisplay.
    3. Type c to continue and press Enter.
  11. Type one of the following:

    • 1 to continue.

    • 2 to go back to previous step.

    • 3 to redisplay menu options.

    • 4 to quit the installation.

  12. Type the IP address of the primary POM server to import the certificate for POM server. Ensure you enter port number as 80.
  13. Type 0 to create a new certificate or type1 to import the security certificate from the specified location, and press Enter.
    Note:

    To import the security certificate, ensure that the certificate format is a PKCS#12 file and stores both the root certificate and the root certificate key. Ensure that the file is encrypted and is password protected.

    The system displays the security certificate.

  14. Type one of the following:

    • 1 to continue.

    • 2 to go back to previous step.

    • 3 to redisplay menu options.

    • 4 to quit the installation.

    The system displays the Installation Summary screen, which consists of: 
    The installation path

    All the packages that you select for installation 

    The space occupied by each package

    The used and free system space
    The system also displays the following message: 
    The last portion of the install might take several minutes

    Please be patient and wait for the Post Installation Summary to begin

    IMPORTANT : PLEASE DO NOT ABORT THE INSTALLATION
  15. Type one of the following:

    • 1 to continue.

    • 2 to go back to previous step.

    • 3 to redisplay menu options.

    • 4 to quit the installation.

    Caution:

    If you type 2 after this step, you cannot navigate back to change the installation.

    Important:

    Do not quit the installation until the system displays the Post Installation Summary screen.

    The system begins the installation. After the installation is complete, the system displays the following message:

    Installation was successful.

    Application installed on <installation path>
=================================================================

    [ Console installation done ]

    Moving installation log files to: /opt/Avaya/avpom/POManager/logs
=================================================================

    If you are using a external application server and you have installed the POM AAOD Application package while installing POM, you need to:

    a--> Copy the *.war files from $POM_HOME/DDapps to $CATALINA_HOME/webapps of the external application server.
    b--> If the file log4j-1.2.15.jar is present in $CATALINA_HOME/lib, then delete it from your external application server.

    c--> Copy files from $POM_HOME/DDapps/lib/* to $CATALINA_HOME/lib of your external application server.

    d--> Enable the SSL Configurations for application server.

    e--> Restart the external application server.

    Please restart the system now !
    Note:

    The Primary server folder $POM_HOME/DDapps/lib* and the External Application Server folder $CATALINA_HOME/lib must contain the same files. If the External Application Server folder $CATALINA_HOME/lib contains any other files than the Primary server folder $POM_HOME/DDapps/lib, ensure you keep only JAR versions of files that are available in $POM_HOME/DDapps/lib.

  16. Restart the system by typing reboot.