Uninstalling POM

Last Updated : Aug 17, 2021 |

About this task

Use this procedure to uninstall POM. This procedure does not uninstall the Avaya Experience Portal application server.

After you uninstall POM, the system deletes the related service files. The details of the deleted service files are available at /PomUnInstall.log.

Procedure

  1. Log on to the Avaya Experience Portal server by using the credentials of a root user.
  2. On the Avaya Experience Portal server, open a command prompt window.
  3. In the command prompt window, run the following command to navigate to the bin directory:

    cd $POM_HOME/bin

  4. In the command prompt window, run the following command to uninstall POM:

    ./uninstallPOM.sh

    The system displays the following message:

    POM UNINSTALLATION complete. Please restart the system now!
  5. In the command prompt window, run the following command to restart the Avaya Experience Portal server:

    reboot

  6. On the POM Server page, select the related auxiliary POM server entry.
  7. Click Delete.