Application server requirements

Last Updated : Oct 29, 2025 |

Hardware requirements

Agents

Outbound Ports (Notification)

No. of Jobs

Application server specification

1-500

0

100

HP Gen7 with 2.4 GHz 16 CPU, Quad Core processor with 12 GB of RAM, and a minimum of 300 GB of hard disk storage.

OR

HP Gen9 with 2.4 GHz 12 CPU, 16 GB of RAM, and 300 GB hard disk storage.

For more information about specifications, see profile for 500 agents in POM server specifications.

500-1000

0

200

HP Gen7 with 2.4 GHz 16 CPU, Quad Core processor with 12 GB of RAM, and a minimum of 300 GB hard disk storage.

OR

HP Gen9 with 2.4 GHz 12 CPU, 16 GB of RAM, and 300 GB hard disk storage.

For more information about specifications, see profile for 1000 agents in POM server specifications

1000-2000

0

200

HP Gen7 with 2.4 GHz 16 CPU, Quad Core processor with 12 GB of RAM, and a minimum of 300 GB hard disk storage.

OR

HP Gen9 with 2.4 GHz 12 CPU, 16 GB of RAM and 300 GB hard disk storage.

For more information about specifications, see profile for 2000 agents in POM server specifications.

0

1-2200

50

HP Gen7 with 2.4 GHz 16 CPU, Quad Core processor with 12 GB of RAM, and a minimum of 300 GB of hard disk storage.

OR

HP Gen9 with 2.4 GHz12 CPU, 16 GB of RAM, and 300 GB hard disk storage.

For more information about specifications, see POM server specifications.

Software requirements

  • Avaya Experience Portal

  • Red Hat Enterprise Linux

  • Apache Tomcat® for local application server

For the latest required software and versions, see the compatibility matrix tool at http://support.avaya.com/CompatibilityMatrix/Index.aspx.