No license is allocated to secondary POM Server in multi POM set up

Last Updated : Dec 18, 2012 |

A license is not allocated to the auxiliary POM server in a multiple POM server setup.

Proposed solution

Procedure

  1. Verify that the EPM is running and that the system accepts the certificate.

    If the auxiliary VPMS or EPM does not respond, follow the steps to reauthorize the primary VPMS or EPM from the auxiliary VPMS or EPM.

  2. Login to the auxiliary VPMS or EPM as root or sroot.
  3. Change the directory by entering /opt/Avaya/VoicePortal/Support/VP-Tools/ command.
  4. Type setup_vpms.php command.