If the number of logged in agents increases from 500 to 1000, then increase the Agent Manager process memory by using the updateAgentManagerMemory.sh script from $POM_HOME/bin folder. Recommended memory for 1000 agents is 3 GB.

The system displays the following message when you run the updateAgentManagerMemory.sh script:

[root@PrimPom7396 bin]# ./updateAgentManagerMemory.sh

This utility will modify the amount of RAM memory to be used by Agent Manager.
User needs to provide number of GB memory to be allocated to Agent Manager.
The value provided by user must be a positive integer, greater than 1 and must be
less than current available RAM on the system.
(Recommended value is 3 GB.)

Do you wish to continue? [Y/n]Y

Number of GB memory to be allocated to Agent Manager: 3


Agent Manager service needs to be restarted in order to apply the changes.
Do you want to restart Agent Manager service now? [Y/n]Y
Restarting Agent Manager service...
Stopping Agent Manager:
Warning: Agent Manager process is NOT running!            
Starting Agent Manager: ......                            

Agent Manager restarted successfully.