Importing Call Management System template

Last Updated : Jan 08, 2024 |

About this task

You can import a list of Call Management System templates to an existing Call Management System template list.

Before you begin

Fill in the details for each template such as name. Save the spreadsheet file on your computer in .csv format.

Procedure

  1. From System Admin, go to Templates > CMS.

    System Admin displays the list of existing Call Management System templates.

  2. Click Import.
  3. Click Choose File, browse the spreadsheet file on your computer, and click Open.
  4. Optional Modify Bulk Request Name.
  5. Click Next.

    System Admin displays the status of the files uploaded.

  6. Click Submit.