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Avaya CMS Supervisor Report Designer

Table of Contents

Type to filter navigation items by title
  • Notices
  • Introduction
    • Purpose
    • Change history
  • Report Wizard
    • Report Wizard
      • What is the Report Wizard?
      • Report Wizard and Report Designer
      • Report Wizard functionality
      • Report Wizard command buttons
    • Overview of Wizard steps
    • Starting Report Wizard
      • Before starting Report Wizard
      • The toolbar icon
      • Starting Report Wizard
    • The Select a Report Type page
    • The Select a Report Layout page
    • The Selection Layout page
    • The Select a Data Group page
      • Levels of data groups
      • Expanding and collapsing categories
    • The Select Data Items page
      • About No Pre-selection
    • Procedures for the Select Data Items page
      • Filtering data group items
      • Sorting data group items
      • Moving data group items from one box to another
      • Removing items
      • Repositioning data group items
      • Creating custom report headings
    • The Select Chart Format page
      • Available chart formats
    • The Select Table Format page
      • Example of a row-oriented report
      • Example of a column-oriented report
    • The Change Input Captions page
    • The Preview Option page
      • Two-section report
    • The Save Report page
    • The Finish page
  • Using Report Manager
    • Using Report Manager
      • What is Report Manager?
      • The Report Selector
    • Viewing report properties
    • Copy a report to the Designer category
      • Where to access your reports
      • Who can modify your reports
      • Copying a report
    • Copying a designer report to a file
    • Copying a designer report from a file
    • Deleting a report from the designer category
    • Opening Report Designer with Edit or New
  • Report Designer basics
    • Report Designer basics
      • Report
      • Edit
      • Format
      • Options
      • Insert
      • Help
    • Accessing online database definitions
    • Starting Report Designer
    • Exiting Report Designer
    • Creating a new report
    • Editing an existing report
  • Designer reports in the CMS Web Client
    • Designer reports in the CMS Web Client
    • Migrating a report
    • Running a report
    • Copying a report
    • Uploading a report
  • Design Mode Basics
    • Design mode basics
      • Copying an item and pasting the item into the same report
        • Copying from a Designer report
        • Copying from a report that is not a Designer report
    • Cutting an item
    • Deleting an item
    • Dragging and dropping to arrange items
    • Resizing an item
    • Selecting multiple items
    • Moving multiple items
    • Changing the width of a column in a table
    • Changing the column headings
    • Using align
    • Scaling to page
  • The Edit Inputs Menu Option
    • The Edit | Inputs menu option
      • The Report Input window
      • How CMS stores and retrieves data
      • Why define an input field?
      • Fields you do not define
        • Related topic
    • Input fields for pattern matching
      • What is pattern matching?
      • Database items that allow search
      • Use an asterisk
      • Use a question mark
      • Use String as an input field
    • Input Types
    • Adding input fields to the input window
    • Deleting input fields from the input window
    • Editing the order of input fields
    • Editing the appearance of input fields
      • Edit columns
      • Types of multi-ACD reports
      • Setting up inputs for a multi-ACD report
    • Viewing the input window
  • The Edit Queries Menu Option
    • The Edit | Queries menu option
      • About queries
      • About columns and rows
    • The Query Assistant window
      • Query Assistant input fields
    • Adding the database items and calculations for the SELECT portion of the query window
      • Database Items or Calculations
    • Choose functions for the SELECT items window
      • Definition of function
      • Types of functions
    • Enter the SQL WHERE criteria window
    • Specify all field joins for the Tables window
    • Creating a new query for a real-time report
    • Creating a new query for a historical report
    • Creating a new query for an integrated report
    • Editing an existing real-time or historical query
    • Editing an existing integrated query
    • Copying a query
    • Deleting a query
  • The Insert Chart Menu Option
    • The Insert | Chart menu option
      • About inserting charts
      • About charts and tables
      • Add and remove items
      • Stacked, % Axis, and Gradient field descriptions
      • About the Chart Assistant window
    • Inserting a chart
  • The Insert Field Menu Option
    • The Insert | Fieldmenu option
      • About Field Assistant
      • Editing a field
    • Selecting an item from the Field Assistant window
    • Inserting an ACD Name field
    • Inserting Data Item fields
    • Inserting Input Value fields
    • Inserting a Report Data Start Time field
    • Inserting a Time Report Run field
  • The Insert Text Menu Option
    • The Insert | Text menu option
      • Positioning text
      • Editing text
    • Inserting text
  • The Insert Table Menu Option
    • The Insert | Table menu option
      • Positioning a field on a table
      • Editing a table
    • Inserting a table
  • The Format Chart Menu Option
    • The Format | Chart menu option
      • What are charts?
      • How your changes affect others
    • General tab
    • Changing General Chart parameters
    • Axis tab
      • Category
    • Changing axis titles
    • Data tab
    • Adding, removing, or rearranging data items
    • Data Labels tab
    • Defining data labels on data points
    • Font tab
    • Changing fonts
    • Legend tab
    • Formatting the chart legend
    • Series Labels tab
    • Editing data item headings
    • Title tab
    • Formatting the title
    • Type tab
    • Selecting a chart type
    • 3D Effects tab
    • Controlling the 3D appearance
  • The Format Table Menu Option
    • The Format | Table menu option
      • Accessing the Table Format Options window
      • How your changes affect others
    • General tab
    • Using the General tab
    • Data tab
    • Using the Data tab
    • Fonts tab
    • Using the Fonts tab
    • Format tab
    • Using the Format tab
    • Headers tab
    • Using the Headers tab
    • Sort tab
    • Using the Sort tab
      • Viewing a list of agents alphabetically
      • Searching for agents
    • Summary tab
    • Using the Summary tab
  • The Format Field Menu Option
    • The Format | Field menu option
      • The Field Format options window
    • Creating or changing a label for the field
    • Editing the format of a field
  • The Format Text Menu Option
    • The Format | Text menu option
      • The Text Format Options window
      • Formatting text
  • Resources
    • Documentation
      • Finding documents on the Avaya Support website
      • Accessing the port matrix document
      • Avaya Documentation Center navigation
    • Viewing Avaya Mentor videos
    • Support
      • Using the Avaya InSite Knowledge Base
    • Upgrade Advantage Preferred
  • Error Messages
    • Error messages
      • Phase 1 error messages
      • Phase 2 historical report error codes
        • Format
        • List of phase 2 error codes
    • Phase 3 real-time report error codes
      • Format
      • List of phase 3 error codes
  • How CMS Stores and Retrieves Data
    • How CMS stores and retrieves data
    • How CMS stores data
      • Table
      • Database items
      • Row
      • Index
    • How CMS retrieves data
      • Three types of information
      • How to tell CMS to retrieve data
      • Identify rows
      • Indexes for search
      • About creating new database tables
  • Report Designer Examples
    • Report Designer examples
      • Creating an integrated report
      • Modifying an integrated report
      • Creating an expanded AUX reason code report
  • Glossary
Home
Avaya CMS Supervisor Report Designer
Procedures for the Select Data Items page

Procedures for the Select Data Items page

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Last Updated : Apr 29, 2015 |
Avaya Call Management System
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Supervisor
21.0
Intermediate

From the Select Data Items page, you can do the following tasks:

  • Filtering data group items

  • Sorting data group items

  • Moving data group items from one box to another

  • Repositioning data group items

  • Creating custom report headings

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