Inserting an ACD Name field

Last Updated : Apr 30, 2015 |

About this task

Important:

Do not position the field over any tables or charts because the table or chart will be displayed over the field so that the field will not be visible.

Procedure

  1. Select Field from the Insert menu.

    The Field Assistant wizard is displayed.

  2. Highlight ACD Namein the Types box.
  3. Select Done.

    The ACD Name field is placed in the upper-left corner of the report.

  4. Select the item and drag-and-drop it to the location where you want it displayed in the report.