The following list provides general facts about Report Wizard:

• Report Wizard can access all database items and standard calculations.

  Although you can access all database items and standard calculations, you cannot create new calculations or link fields together with math functions by way of the Report Wizard. However, Report Designer allows you to create new calculations and link fields together with math functions for reports that you create in the Report Wizard.

• Report Wizard can create a report with charts and tables.

  With the Report Wizard you will be able to create a report that contains the following representations:

  • One or two charts

  • One or two tables

  • One chart and one table

    To enter text or fields containing one data item, use Report Designer.

• Report Wizard does not display queries and database table names used to generate a report.

  If you need to see this type of information, use Report Designer.

• Report Wizard provides access to database item definitions.

  While in the Select Data Items page of the Report Wizard, you can view the definition of a database item or calculation.

• Report Wizard does not allow you to edit a completed report.

  Report Wizard is designed to create only new reports. To edit a completed report, use Report Designer.

• Report Wizard does not allow reentry.

  Report Wizard does not allow you to leave and then reenter to finish a partially-completed report. Use Report Designer to make changes to a report created and saved in Report Wizard.

The following two points apply to CMS Releases 16.2 and later:

• Administrable Agent Group Report Flag

  A custom agent group report could fail if there are more than 30 agents in the group and the Agent groups > 30 members flag is set to n. The system displays the error message Agent Group size exceeds allowable limit. This flag is administered only through the server ASCII interface in the Report Administration screen under the Maintenance selection from the main menu. See the section Administering Report Properties in Administering Avaya Call Management System for more information on this topic.

• Administrable Historical Report Timeout Value

  A system-wide time limit can be administered that will cause the CMS server to reject a custom historical report if it takes longer than the limit to run. If the report is rejected, the system displays the error message Report timed out. The timeout value is administered only through the server ASCII interface in the Report Administration screen under the Maintenance selection from the main menu. A timeout value of “never” means there is no timeout value. See the section Administering Report Properties in Administering Avaya Call Management System for more information on this topic.