How CMS stores and retrieves data

Last Updated : Apr 29, 2015 |

Because the report this input window is associated with is a Historical Interval report, Avaya Call Management System (CMS) will retrieve the data for the report from the historical database tables, which are designated with an h, such as hagent, hsplit, htrunk, and so on.

For more information on how CMS stores and retrieves data, refer to either of the following resources: