Avaya Aura® Session Manager is a SIP routing tool that integrates all SIP devices across the entire enterprise network. Session Manager simplifies the existing communication infrastructure by combining existing PBXs and other communications systems, regardless of the vendor, into a cohesive and centrally managed SIP-based communications network.

You must configure Session Manager to work with POM. For more information, see Administering Avaya Aura® Session Manager from the Avaya Support site at: http:// support.avaya.com.

The following table explains the SIP/Campaign manager requirement for the agent-based and notification campaigns.