Configuring an Outbound Provider

Last Updated : Mar 22, 2022 |
Prolog information
Metadata
Keywords:
Use this procedure to create a new Outbound Provider through Avaya Control Manager.
Before you begin
Ensure that Avaya Oceana® Cluster 1 is in the running and accepting state.
  1. On the Avaya Control Manager webpage, click ConfigurationAvaya Oceana™Server Details.
  2. On the Avaya Oceana Server List page, double-click the UCAServer.
  3. Select the Providers tab.
  4. To add the Outbound Provider, do the following:
    1. Click Add.
    2. In Type, select Outbound.
    3. In Name, type POM.
    4. In Address, type POM.
    5. Click Save.
      ADDITIONAL INFORMATION:
      Important:
      To make the new provider available to Avaya Workspaces agents, you must restart the clusters.