Creating Universal Call ID (UCID)

Last Updated : Mar 13, 2024 |
Prolog information
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Keywords:
  1. On the SAT session, in the command terminal, type change system-parameters features.
  2. Navigate to page 5.
  3. Update the following values:
    ADDITIONAL INFORMATION:
    Create Universal Call ID (UCID)
    Y
    UCID Network ID
    Enter an available node ID
  4. Navigate to page 13.
  5. In Send UCID to ASAI, type Y.
    ADDITIONAL INFORMATION:
    Note:
    This parameter enables a universal call ID to be sent to Avaya Contact Recorder (ACR).
  6. Save the changes.