Basic Edition is the default mode for IP Office systems running on IP500 V2 control units.

• For users, Basic Edition supports up to 100 users using analog and digital phones only, with no IP extension and applications. IP application are supported for maintainers and administrators to manage the IP Office.

• Depending on the locale, Basic Edition supports analog, BRI, PRI and SIP trunks.

• For voicemail, Basic Edition supports embedded voicemail using the Avaya IP Office SD card installed in the IP500 V2 control unit.

• In addition to a Basic Edition licenses below, a Basic Edition system may also require additional SIP trunk and embedded voicemail licenses depending on the required capacity.

• Basic Edition licenses are not a prerequisite for running an IP500 V2 control unit in any of the other IP Office modes it can support.

To upgrade to Release 12.0, the new PLDS R11.2 upgrade license is used in combination with the R12.0 software.

Upgrading to IP Office R12.0 from releases prior to R10.0 involves a complete transition to PLDS licenses. To upgrade existing IP Office systems to IP Office R12.0, paid or transactional or entitled Edition R12.0 upgrade or migration licenses are required.

Customers must also purchase SD cards, which are configured, by default, with Basic Edition.

Customers must obtain this material code, which is merchandisable and does not have to be configured, before ordering IP Office Support Services. This is especially important for customers who already have Basic Edition or for after-market IP Office Support Services purchases, including customers who set up Basic Edition without IP Office Support Services first, but then later choose to get IP Office Support Services. These customers must place a merchandise order for this material code first and then place their after-market purchase of IP Office Support Services and register their equipment for servicing.