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AVAYA DOCUMENTATION CENTER
Find answers to your technical questions and learn how to use our products
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Avaya IP Office Platform Solution Description
IP Office Operating system and browser support
Last Updated : Feb 21, 2026 |
Windows Operating System
Operating System |
Edition |
|---|---|
Windows 10 |
Professional (SMB), Enterprise. |
Windows 11 |
Professional, Enterprise. |
Windows Server 2016 |
Standard, Essentials. |
Windows Server 2019 |
Standard, Essentials. |
Windows Server 2022 |
– |
Windows Server 2025 |
– |
Windows |
Windows |
Windows Server |
|||||
|---|---|---|---|---|---|---|---|
10 |
11 |
2016 |
2019 |
2022 |
2025 |
||
32/64-bit |
32 |
64 |
64 |
64 |
64 |
64 |
64 |
TAPI Link Lite (1st-Party) |
- |
- |
- |
- |
- |
- |
- |
TAPI Link Pro (3rd-Party) |
✓ |
✓ |
✓ |
✓ |
- |
- |
- |
TAPI WAV |
✓ |
- |
- |
- |
- |
- |
- |
Application |
Windows |
Windows Server |
|||||
|---|---|---|---|---|---|---|---|
10 |
11 |
2016 |
2019 |
2022 |
2025 |
||
32/64-bit |
32 |
64 |
64 |
64 |
64 |
64 |
64 |
Voicemail Pro client |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
IP Office Manager |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
System Monitor |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
System Status Application |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Application |
Windows |
|
|---|---|---|
10 |
11 |
|
IP Office SoftConsole |
✓ |
✓ |
one-X Portal plug-in for Microsoft Outlook |
✓ |
✓ |
Call Assistant |
✓ |
✓ |
Windows Virtualized Desktop Support
The following are the only IP Office R11.2 software applications specifically supported in virtualized Windows desktop scenarios. For example: Citrix VDI.
one-X Portal for IP Office - This includes the one-X Call Assistant and Outlook Plug-in. The Outlook Plug-In is supported in Citrix only if using Local profiles.
Avaya Workplace for Windows - Supported from R11.1 FP2 and higher on Citrix and VMware virtual desktop infrastructure (VDI).
Browsers
Unless otherwise stated, supported browsers refers to the latest version available on each supported operating system.
Operating System |
Windows OS |
Windows OS macOS |
macOS |
|
|---|---|---|---|---|
Application |
Edge |
Firefox |
Chrome |
Safari |
one-X Portal for IP Office |
✓ |
✓ |
✓ |
- |
IP Office Web Manager |
✓ |
✓ |
✓ |
✓ |
Wireless DECT Admin |
✓ |
✓ |
✓ |
✓ |
Avaya Calling |
✓ |
- |
✓ |
- |
IP Office User Portal |
✓ |
✓ |
✓ |
✓ |
Other Apps
Application |
Exchange Server Subscription Edition |
|---|---|
Voicemail Pro |
|
EWS |
✓ |
Avaya Workplace Client |
|
Calendar |
✓ |
Application |
Outlook |
||
|---|---|---|---|
2016 |
2019 |
Office 365 |
|
Voicemail Pro UMS with IMAP |
✓ |
✓ |
- |
TAPI (for dialing) |
✓ |
✓ |
- |
one-X Portal for IP Office |
|||
- Outlook Plug-in |
✓ |
✓ |
✓ |
- Contact Screen Popping |
✓ |
✓ |
✓ |
TAPI WAV is not recommended for new installations and is not supported on 64–bit Windows.
Virtualization
Hypervisor |
Supported on |
|---|---|
Microsoft Azure |
✓ |
Amazon AWS |
✓ |
Microsoft Hyper-V |
|
VMware[1] |
✓ - ESXi 7.0, ESXi 8.0.x |
KVM |
✓ - Avaya ASP130 R6 Server (Red Hat Linux 8.10). |
VMware support for Standard, Enterprise, Enterprise Plus, Essentials and Essentials Plus platforms where available.