Receptionist Console

This subscription is used to enable the IP Office SoftConsole application to answer and redirect calls. The number of subscriptions allows the matching number of users to be configured as IP Office SoftConsole users. Those users still require a user subscriptions for their telephone connection (IP Office SoftConsole is not a softphone).

Avaya Call Reporter

This subscription enables support for the Avaya Call Reporter application, hosted on a separate server.

Avaya Contact Center Select

This subscription enables support the Avaya Contact Center Select (ACCS) service hosted on a separate server.

Media Manager

This subscription enables support for Media Manager. This can either be locally hosted on an IP Office Application Server or provided centrally by the same cloud-based servers providing the system's subscriptions. In either case:

• A local Voicemail Pro service running on an IP Office Application Server is used to do the actual recording.

• The recordings are then collected by the Media Manager service for archiving.

• This option is not supported if using voicemail provided by a Unified Communications Module.

Third-Party CTI

This subscription enables support for CTI connections by third-party applications. This includes DevLink, DevLink3, Third-party TAPI and TAPI WAV.