Restoring Avaya Control Manager databases

Last Updated : Nov 12, 2018 |

About this task

Use this procedure to restore the following databases after upgrading Avaya Control Manager:

  • ACCCM

  • ACCCMAVP

  • ACCCMONEXDB

  • ACCCMCMSYSLOG

  • ACCCMSYNC

Procedure

  1. On the SQL server used for Avaya Control Manager, open the SQL Management Studio application.
  2. In the Connect to Server window, enter the following information and click Connect:

    • Server type

    • Server name

    • Authentication

    • User name

    • Password

  3. In the Object Explorer pane, expand the Databases navigation tree and select the ACCCM database.
  4. Right-click the database and click Tasks > Restore > Database.

    The SQL server displays the Restore Database window.

  5. In the Select a page pane, click General.
  6. In the Source area, click Device.
  7. Browse and select the backup file.
  8. In the Backup sets to restore area, select the Restore check box.
  9. In the Select a page pane, click Options.
  10. In the Restore options area, select the Overwrite the existing database (WITH REPLACE) check box.
  11. In the Tail-Log backup area, select the Take tail-log backup before restore check box.
  12. Click OK.

    The SQL Management Studio application displays the following message after the database is restored:

    Database ‘ACCCM’ restored successfully.

  13. Repeat Step 3 to Step 12 to restore the remaining databases.