The following table describes the log files for troubleshooting the SocialConnector snap-in:
Log name |
Location |
Description |
Service installation/deployment logs |
/var/log/Avaya/sm/asm.log /var/log/Avaya/sm/TextLog_<TimeStamp>.log |
The SocialConnector deployment logs. |
Service logs |
/var/log/Avaya/services/SocialConnector/SocialConnector.log For Centralized Logging: /var/log/Avaya/services/SocialConnector/SocialConnector_json.log |
The SocialConnector logs that contain the masked messages at TRACE level. |
Alarm logs |
/var/log/Avaya/breeze/event.log var/log/Avaya/breeze/alarms.log |
The SocialConnector alarm logs. |